Samsung Biologics Way
Samsung Biologics’ organizational culture is rooted in a shared sense of duty, where all members work together to enrich and save lives. Through the Samsung Biologics Way, we strive to establish an organizational culture where all employees show mutual respect, communicate clearly, and continuously pursue change to enhance the quality of work and uphold the value of life.
Driven.
For Life.
Better Life with Samsung Biologics
to enrich human life
with
technology and innovation
Vision
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Global
Global
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Embracing globalization in
culture, policy, and mindset
to excel as a top-tier global company
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Action
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Respect
Respect
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Respecting clients and
mutually recognizing the
dignity of people across the
company
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Communication
Communication
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Ensuring smooth communication
throughout all organizational
structures, underlined by
a One-Team mindset
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Change
Change
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Mastering autonomous and
proactive task execution
aimed at eliminating
inefficiencies
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Awareness
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Commitment
Commitment
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Improving quality of work to sustain
and enhance the value of life
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Slogan
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Realizing the value of life by enhancing the quality of work through respect, communication, and change
Realizing the value of life by enhancing the quality of work through respect, communication, and change
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Samsung Biologics Way Code of Conduct
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- 1
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Commitment
Comply with laws
and regulations
As our work is directly linked to human lives in the biopharmaceutical industry, employees are responsible for abiding by all relevant laws and regulations, including GMP standards and SOP compliance. Additionally, all employees are expected to abide by company policies and internal regulations related to compliance, HR, and information protection.
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- 2
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Commitment
Commit to providing flawless
products and services
Unlike defective IT products and appliances that can be fixed or returned, pharmaceuticals that we produce are administered to patients and cannot be repaired or exchanged. As a partner in a life-saving industry, we must put our best effort into providing flawless quality services to satisfy clients and meet or exceed their requirements. The performance of engaged employees ultimately leads to performance of the organization and company, so we must do our best to prevent mistakes and human error at every moment.
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- 3
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Respect
Demonstrate mutual respect and
maintain zero tolerance
for discrimination
We act with mutual respect and courtesy towards employees and clients. Mutual respect includes basic etiquette such as initiating greetings, keeping time commitments, being grateful to and considerate of others, showing a polite attitude, and using inoffensive language. We recognize the value of diversity and treat everyone equally; any discrimination based on gender, nationality, age, religion, race, etc. are prohibited. Any form of deviance from labor-related statutes or acts against human rights such as sexual harassment or workplace harassment will not be tolerated.
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Respect
Ensure safety and
health in the workplace
Protecting the physical and mental health of workers is an important responsibility that the company and all employees share. The company must do its best to provide a safe environment for all employees working on company grounds, including visitors. It must also strictly comply with industrial safety and health regulations to prevent accidents in the workplace and to minimize risks. Employees are obligated to comply with safety regulations at all times and must strive to protect the health of their colleagues as well as their own, actively making use of the benefits and facilities provided by the company.
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- 5
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Communication
Communicate transparently
and
consistently
We strive to create a One Team culture that encourages communicating transparently, consistently, and empathically. Mutually respectful and consistent communication helps all members of the organization share a common understanding. Communicating transparently and empathically is not an easy task, but One Team culture being our highest priority, we commit to creating an environment in which members can engage in smooth communication at all levels.
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- 6
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Communication
Share information
sufficiently
and maintain
strict confidentiality
We provide our colleagues with sufficient information that they need for One Team communication, hearing out and respecting their opinions. Though there may be differences in areas of work, corporate position levels, or even generational understanding, we must always keep in mind that we are One Team, working together to achieve a common goal. We must transparently share information to realize a One Team culture, but also strictly protect confidential information, including company trade secrets, data security, closed and private information. All employees must always protect our information assets so that company secrets are not leaked to external parties.
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Change
Eliminate inefficiencies
and
take proactive initiative
The nature of bioindustrial work requires us to strictly comply with certain processes in the domains of manufacturing and quality management, but improvements are still possible. Employees can take ownership of their work and autonomously improve inefficient processes and prevent gray zones through cooperation. A healthy work-life balance is vital to ensuring a sense of commitment; our Work Smart culture of fully engaging in work during office hours and working efficiently is an important element.
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- 8
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Change
Pursue continuous
innovation
through
flexible thinking
Through continuous innovation, our company has achieved unparalleled results within the industry in record time. Innovation can be a difficult challenge, but we must not be complacent with our existing practices. Instead, we are to think flexibly with new perspectives, identify problems, and make improvements, achieving breakthrough innovation. This creates an organizational culture in which all members can approach their work with an open mind.
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Global
Foster global
competencies
and
mindset
Global markets contribute to a significant portion of our company’s business, which is why we actively communicate with overseas clients and support regular audits from global regulatory authorities like the FDA and EMA. Our employees are to equip themselves with language and communication abilities as well as global business manners and mindset, while as a company we must strive to solidify an organizational culture that speaks to the global market.
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Global
Strengthen expertise
and
pursue growth
We believe in advancing towards a future in which the company and employees can grow together. The growth that we achieved to this day was in great thanks to the expertise of our employees and. the company will continue to provide opportunities for employees’ personal growth. Employees are also expected to proactively accumulate expertise and strengthen their competencies to contribute to the growth of the company. This collective growth will drive our ultimate vision in enhancing and saving lives across the globe.